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Day Two – Thirty Days To Communications Lesson – Non Verbal Vs. Verbal Communication

January 2nd, 2009 Posted in Acuity, NLP, NLP Skills

Studies show that people pay more attention to non-verbal communication than what is actually said.

Here’s how you can start noticing incongruities – when then two communications do not match.

This is all part of making you a more effective communicator.

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This entry was posted on Friday, January 2nd, 2009 at 6:51 am and is filed under Acuity, NLP, NLP Skills. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

2 Responses to “Day Two – Thirty Days To Communications Lesson – Non Verbal Vs. Verbal Communication”

  1. Perry Droast Says:

    January 2nd, 2009 at 1:37 pm

    Harlan,

    Incongruous messaging seems to come naturally to some people.

    I’ve had copywriting clients that had conflicting copy and couldn’t spot it. When I pointed it out, they still required an explanation before getting it.

    As someone that hasn’t studied NLP I’m thankful you’re doing this.

    So far, really good stuff.


  2. Phil Says:

    January 3rd, 2009 at 5:06 pm

    Hey Dr. Kilstein,

    Happy New Year to you!

    I immediately jumped to this site as soon as I got the email notification.

    I believe this is going to be GREAT stuff!

    Now let’s see what we’ve learned so far…

    (Day 2 assignment:Start paying attention to incongruity in communication)

    Hmmm…

    Ok, its about 6:35pm EST at the time of this posting, and based on your last 20 seconds, I was looking forward to “seeing” at much earlier time today.

    Dunno, if I’m getting ahead of myself here, since there’s still about 5 hours left today.

    Would pointing out the aforementioned observation be “stretching” the definition of incongruity we supposed to be on the look out for? ;)

    I’m pulling your leg Harlan! :D

    I know you’re quite a busy man and highly paid business owner, whom I follow RELIGIOUSLY, albeit behind the scenes.

    All the same, I look forward to Day 3 (Jan 3)

    Keep up the great work buddy!

    Phil.

    P.S. – Oh by the way! Everyone knows – or should know – that video recording these posts is(was) done over a couple of sessions, sometimes on the same day.

    Nevertheless, it may help us better if you keep of change of SHIRTS next to the camera man! :)

    So that when you say “see you tomorrow”, one would “think” you’ve ACTUALLY recorded day 1 stuff…gone to bed…woken up…taken a shower…and changed clothes. :) :) :)

    That way, your “see you tomorrow” (verbally) is congruent with your non-verbal (changed shirt…at least what the camera can see ;) )

    You know what, I’m starting to think I’m REALLY getting this incongruity stuff WRONG and getting out of wack!

    HELP!

    P.P.S. – I’m refreshing the site on another tab so I’m posting while you’re actually posting Day 3, wearing a different shirt :) :) :)


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